Ladybird Announcements
News and information about Ladybird Internet Ltd.
I don't give a damn if you open on Saturdays (when you have a business account they don't credit cheque payments until Monday anyway), or if you are the only bank open in a town (you aren't in mine), or if you open late (again, payments after 3.30pm don't count anyway). How about when a business moves from Barclays to you on the basis that we'll get "better service" - you actually deliver it?? All we want to do is allow our customers to pay for renewals using debit or credit cards (transaction value <£120) and they tell us we...
We have now added 500 templates (most of them with a choice of three or more colours to the Site Builder). Head over to www.my-free-website.co.uk and play around with it! It doesn't cost anything to build your site and it knocks spots off the GBBO campaign!
If you decide to publish it just let us know and we'll create a hosting account for you. Remember, it's just £120 + VAT a year (which includes a .co.uk domain name and an email account).
We are coming up against this GBBO recently. Apparently mostly organised by Google we are hearing MANY reports of it being useless for any kind of reasonable business use (no real email, rubbish templates, 0800 number not recognised and so on). If you need a web site I'd rather you used www.my-free-website.co.uk than sign up for something that MANY businesses are realising isn't really fit for purpose. You've been warned but try this link for a LOT of issues:
http://www.google.com/support/forum/p/sites/thread?tid=0beeba463f879b7b&hl=en
And this massive list of complaints is hosted by Google!
We are delighted to announce the launch of www.animalwelfareandrescue.org.uk. This site has been provided free of charge under our Community Spaces program and will expand as the charity increases it's reach around the world. For now, they have a presence and email accounts.
Our telemarketing team are reporting back that a few local developers (not companies - just idiots working from home) are giving "free" websites to businesses in the North East. We found MANY problems with their service offerings including:
1. No XHTML/CSS standards designs - all built with old HTML (which mostly failed even those less stringent requirements).
2. Very poor design and no client branding at all.
3. Domain names registered to the developer - NOT the client.
4. Non search engine friendly content.
5. Very expensive hosting - £20 per Mb per month in some cases!
So - here's my challenge. If you WANT a...
Why do we have to tell BT how to do their job? We had a simple problem which can be summarised as follows:
Our telemarketing team use Voice Over IP lines (VOIP) and these use strange numbers beginning with 0506. The problem is that when a customer uses redial (1471) the calls come to our VOIP system (which is usually engaged). So how to get the incoming calls to our 0800 number?
I spent a LONG time trying to get BT to understand what we needed and in the end I had to come up with the solution:
1. Add geographic numbers...
Telemarketing isn't for everyone. Michelle recently decided that telemarketing isn't the job for her and said that she would prefer an admin role. Therefore, we have moved Michelle from telemarketing into a role which combines our office administration and PA functions into one. We value her contribution to the business and we are keen to keep her in her new role - she will be responsible for devising our office admin systems (something I've negelected as the development work has increased!) and will then move into a role where she supports me (managing diaries etc) and provides a first point...
Apple Kitchens recently moved to our network and we are pleased that Apple North East (the division of their business that builds conservatories, sun rooms, garage conversions, and provides block paving) have also moved to us.
We have now completed their new site at www.applenortheast.co.uk and both of their sites will be optimised for search engines in the new couple of weeks.
We are delighted to announce the launch of a new web site for Apple Kitchens North East. The client supplies kitchens and bathrooms in the North East and has been established since 2005; they had an old site with dated branding and a tired look which simply was not performing in line with their expectations.
We downloaded all the content from their old site and merged it into a fresh new template before adding our new Foundation Framework code. Taking advantage of the new AJAX uploading system in our new Control Panel we were able to build their galleries in a...
We are now an approved provider which means that clients being funded by Business Link may be able to obtain grants for web development work. Being on the NEESPR is a mark of our professionalism - they have reviewed our performance by speaking to our customers, confirmed that we have Professional Indemnity, Public Liability, Employers Liability Insurance and all the other paperwork a real company must have in order to trade.
If you need more information please ask us.
Full Ladybird Announcements Archive